Top soft skills needed to become a phlebotomist

Are you thinking about pursuing a career as a phlebotomy technician? If you whispered yes, then congratulations! Working as a phlebotomist can be very fulfilling and rewarding. However, before you decide to enroll in phlebotomy technician training, it’s crucial to ensure that this career option is ideal for your personality. This will ensure that you will succeed and excel in this field and wouldn’t quit it before it even starts. 

We have compiled a list of top soft skills every phlebotomist must have to pursue a career in this field. This list will help you understand whether this career is the right fit for you.

• Compassionate 

The primary job responsibility of a phlebotomist is to draw blood from patients. Since many people have a fear of needles and are often afraid to get their blood draw, phlebotomists need to be understanding, compassionate and caring. They should know how to make patients feel comfortable and at ease. Being caring and compassionate will go a long way for phlebotomists. 

• Communication 

Phlebotomy technicians must be able to explain procedures to patients in a non-technical and clear way. Patients are often anxious and nervous before their surgeries, explaining to them what to expect and preparing them well will not only put them at ease but also make it easier for them to go through the procedure. It is critical for phlebotomists to have strong verbal communicable skills. 

• Patience and strong listening capabilities 

Patients may have some questions and concerns before getting their blood drawn. Listening to their concerns carefully and answering their questions patiently is important. You don’t want to ignore their concerns. This will only make them more anxious and difficult to deal with. 

• Positive attitude 

As mentioned above, not everybody is fine with needles. Needless to mention, patients can be difficult at times. But you have a positive attitude and come to work with a smile, you will find that the day flies by quickly. Having a positive attitude also ensures better relationships with coworkers and patients.  

• Attention to detail 

Generally, there is a constant flow of patients throughout the day for phlebotomists. Thus, they need to be accurate when labeling the samples and drawing blood. You need to know the quantity of blood needed to be drawn, decontaminate the puncture site, prepare samples for transport to the laboratory, and document all procedures. 

If you think you have the above soft skills, you are ready to enroll in phlebotomy training in NY and get started on the right path.